Need a hand? We’re close.

Contact Qurby for help with your account, page, card or privacy request.

Tell us what happened

Include your page link or order number if relevant, device type and steps to reproduce the problem. Hide sensitive information in screenshots. Never send passwords, sign-in codes or payment credentials.

A card will not open?

Try the page link in your browser, then its QR code. NFC reading and writing require compatible hardware and tags. Do not erase or permanently lock a tag while troubleshooting.

Your account and privacy

In the app, open Account (حسابي), then Request account deletion (طلب حذف حسابي), when available. The current request begins a review and does not confirm that the account has been erased. Contact us for access, correction or deletion requests, or if the in-app option is unavailable.

Report content

Use the same support contact to report impersonation, unlawful or harmful content. Include the page link and a description. Share other people’s private information only when necessary to explain the report.

Qurby is operated by Mina Abdelmassih under GMP Group branding.